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Returns & Refunds

It’s OK if you change your mind - you have 30 days to return your item(s) from the date of delivery. Each item(s) you return needs to be new, unused and in its original packaging in a saleable condition.

All UK returns will be subject to a returns shipping charge. This charge will be at the customer’s expense.

If your item is faulty or incorrect, please contact our Panik Design team ahead of making a return either by email at or by phoning us on 01908 307020

You have 14 days from receipt of your oversized furniture to return it. To return any oversized furniture items please contact Panik Design. The cost to return your oversized furniture will need to be calculated per item. Please note that any delivery costs incurred by the business or customer will not be refunded.


Items must be returned to us unused, in original packaging and in a resalable condition, within 30 days of delivery.

  • If your item is faulty or incorrect, please contact the Panik Design team ahead of making a return.
Damaged or faulty items must be reported to Domestic Distribution at the point of delivery and signed for as damaged/faulty. If the delivery is signed for unchecked or not as damaged/faulty then you are fully liable for the goods.


If after 5-10 business days you haven't received you refund, please contact us on.

Call: 01908 307020