Shipping

UK Mainland Shipping & Handling – Standard Deliveries     

All orders for delivery to the UK mainland are charged at £6.95. We use Parcelforce for our standard sized deliveries, most deliveries are made next working day. Parcelforce is the most innovative parcel carrier around. They provide recipients with a one hour delivery window, notified by SMS and/or email, so you don’t have to wait in all day.

UK Mainland Shipping & Handling – Larger Items

Larger items to be delivered to the UK Mainland may have surplus shipping fees. For larger boxes we use TNT or we will use a hand delivery service.

International/Other UK Shipping & Handling     Image result for dhl logo

We use TNT or DHL for our international and non UK mainland deliveries.

A minimum fee is applied at point of checkout, determined by the delivery destination. Larger deliveries may incur a surcharge, this price will be calculated and you will be contacted as soon as we are able to with the shipping fee. You have the option at this point to cancel/amend the order is you do not wish to pay any additional shipping.

Full tracking information along with a delivery date is emailed to the customer by the courier upon dispatch. Delivery times for international destinations will vary, please contact us for further information.

Please note that orders shipped outside the European Union are exclusive of Sales Tax/VAT and it is the responsibility of the customer to deal with any customs and taxation requirements.

  • All orders being delivered outside the UK are subject to duty and custom charges; the customer must pay these charges.
  • Panik Design has no control over the amount of duty and custom charges.
  • It is your responsibility as the importer to ensure the correct rate of VAT and duty is paid upon import, and we’d advise you to check the values with your local customs office.
  • If an order is undelivered because the wrong details have been provided or refused we reserve the right to refund only the items ordered but not the shipping charges.

Dispatch Schedule & Back Orders – UK Mainland

Orders received for items In Stock prior to 12 noon on a working day can be dispatched the same day. Items in stock have a clear note placed on their page.

Orders placed for items both in and out of stock will be split, all in stock items will dispatched immediately with out of stock items to follow once we have received them at our warehouse. The original shipping charge will cover multiple deliveries.

All items not in stock will automatically be placed on back order. Any item which is out of stock will display an estimated delivery time on its page. If this lead time changes, Panik Design will contact you so you can decide if you would like to continue with the order.

Dispatch Schedule & Back Orders – International/Other UK

Orders received for items In Stock prior to 12 noon on a working day can be dispatched the same day. Items in stock have a clear note placed on their page.

All items not in stock will automatically be placed on back order. Any item which is out of stock will display an estimated delivery time on its page.

Orders placed with both in and out of stock items on will have the items in stock picked and stored ready to be dispatched when the order is complete. If you wish for the order to be split and dispatched separately, please contact us. Charges will apply. If our lead times change, Panik Design will contact you so you can decide if you would like to continue with that part of the order.

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Shipping, Tax and all additional costs for large items and deliveries outside of the UK

Please be aware that you may be liable for additional costs of handling/taxation of goods now that Panik Design (UK based) are no longer part of the EU.

These costs are separate to our product and delivery costs and as such we have no control over them, they could be charged on receipt of your delivery. Please be sure before ordering from us that you are willing to comply with these additional charges for all delivery destinations outside of the UK.

*For all orders that exceed the size and weight of our Flat Rate Shipping, we will contact you with the exact calculated delivery cost of your item(s). You will be asked to pay this separately to your order*